Introduction – Our Commitment to Privacy
Welcome to huzy game. We believe a great betting platform is about more than just good odds or big jackpots — it also means being responsible with your personal information. That's why this Privacy Policy has been written in plain, straightforward language, so you always know exactly what we do with your data.
By using the huzy game website (huzygame.bet) or mobile app, you are considered to have accepted this Privacy Policy. We encourage you to read it in full — it's in your own best interest.
Our Commitment: huzy game never sells your personal data to third parties. We only use your information for the purposes we've already made clear to you.
This policy applies to all huzy game services — Sports Betting, live betting, casino games, Live Casino, the mobile app, and any other digital platform. For legal or security reasons, this policy may be updated at any time, and we will notify you accordingly.
What Information We Collect
Huzy game only collects data that is genuinely necessary to operate the platform, maintain security, and provide you with the best experience. We don't ask for anything we don't need.
Personal Identification Information
We collect the following information that you provide at the time of registration:
- Full name (as it appears on your National ID)
- Date of birth (for age verification)
- Mobile number and email address
- Home address (including district and upazila)
- National ID number (collected during KYC verification)
Financial Information
We retain the following details to process transactions:
- Mobile banking number (Mobile Pay, Nagad, Rocket)
- Transaction history and amounts
- Deposit & Withdrawal Records
Platform usage data
| Data type | What We Collect | Why It's Needed |
|---|---|---|
| Device information | Device model, OS, browser | To ensure compatibility |
| IP address | Connection IP Address | Fraud Prevention & Multi-Account Detection |
| Login credentials | Login time, location, and device | Account Security |
| Betting History | Bet type, amount, and outcome | Dispute Resolution & Service Improvement |
| Cookie Data | Session & Preference Data | To enhance the user experience |
We never store your password in plain text. All passwords are always hashed using strong encryption.
How Your Information Is Used
Huzy game uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below — nothing is hidden.
To Provide Our Services
- To create and manage your account.
- To process betting transactions.
- To confirm deposits and withdrawals.
- To provide bonuses and promotions.
- To provide customer service and support.
For Security & Compliance
- To prevent fraud and money laundering.
- To complete age verification and the KYC process.
- To comply with the directives of legal regulatory authorities.
- To prevent multiple accounts and bonus abuse.
For service improvement
- To improve platform performance and UI.
- To provide personalised offers and recommendations.
- To analyse user experience.
Marketing communications: You can unsubscribe from promotional emails or SMS at any time. However, important account-related messages cannot be turned off.
Cookie & Tracking Policy
Huzy game uses cookies on its website to improve your browsing experience. Cookies are small text files stored in your browser that help the site recognize you.
Cookies We Use
- Essential Cookies: Login sessions and security tokens — the site cannot function without these.
- Performance cookies: To monitor page loading and site performance.
- Functionality Cookies: To remember your language preference, theme, and settings.
- Analytics Cookies: To understand how many users visit each page and how long they stay.
You can disable analytics and functionality cookies through your browser settings. However, disabling essential cookies may affect how the site works.
Cookie duration
- Session cookies: automatically deleted when you close your browser.
- Persistent Cookies: typically last between 30 days and 1 year.
- Security token: a new one is generated for every login session.
Data Protection Technologies & Methods
Huzy game uses industry-leading technology to protect your data. Our security measures are built to the same standards as the world's top online platforms.
Technical Safeguards
- SSL/TLS Encryption: Every connection is secured with 256-bit encryption.
- AES-256 Data Encryption: Stored sensitive data is encrypted.
- Two-Factor Authentication (2FA): An extra layer of login security.
- Firewall & DDoS Protection: Server-level protection.
- Regular Security Audits: Third-party security audits.
Operational Security
- Only authorised staff have access to specific data.
- All access is logged and monitored.
- Staff receive regular privacy training.
- In the event of a data breach, affected users will be notified within 72 hours.
Your account security also depends in part on you. Use a strong password and never share your login credentials with anyone.
Your Rights & Controls
Huzy game believes you should have full control over your own data. That's why we give you the following rights, which you can exercise at any time.
How to Exercise These Rights
To exercise any of the rights above, contact our support team. We typically process requests within 30 days. For complex cases, this may take up to 60 days.
Send any privacy-related requests to: privacy@huzygame.bet — or directly Help Center Reach us via live chat on the page.
Data Retention Period
Huzy game does not retain data longer than necessary. Each type of data is deleted or securely archived after a defined period.
| Data type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Guidelines |
| KYC Documents | 5 Years | AML Compliance |
| Betting History | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Quality Improvement |
| Marketing Preferences | Until Consent Is Withdrawn | Based on User Preferences |
Once the retention period ends, your data is automatically deleted using secure methods to ensure it cannot be recovered.
Protection of Minors' Data
Huzy game strictly prohibits anyone under the age of 18 from using the platform. The privacy and protection of minors is something we take very seriously.
- Age verification is mandatory at the time of registration.
- Age is verified during the KYC process using your National ID.
- If we become aware that a minor has an account, it will be closed immediately.
- Any data collected from a minor will be deleted immediately upon discovery.
If you know of a minor using this platform, please contact us right away. We'll take immediate action.
Privacy Policy Changes
Huzy game may update this Privacy Policy when necessary — changes may be driven by legal requirements, the introduction of new services, or security improvements.
Change Notifications
- Minor Updates: The "Last Updated" date on the website will be revised accordingly.
- Moderate changes: A notice will be displayed on the platform.
- Major changes: You will be notified by email at least 14 days before any changes take effect.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you have the option to close your account.
Bookmark this page — you'll always find the latest Privacy Policy right here.