Huzy Game's Terms & Conditions

Introduction & Eligibility

By accessing or using the huzy game website, mobile app, or any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using our platform.

These Terms and Conditions form a legally binding agreement between huzy game and its users. We want every member to be fully aware of these terms, as they are the foundation of a transparent relationship.

Scope of Application

These terms apply to all huzy game services, including Sports Betting, live betting, casino games, Live Casino, virtual sports, and all other gaming services. Accessing our platform constitutes your agreement to all of these terms.

Account Registration & Eligibility

To open an account on huzy game, you must meet the eligibility criteria below and provide accurate information at the time of registration. Accounts created with false details may be closed at any time.

Registration Eligibility

• You must be at least 18 years of age.
• You must provide your full name, address, date of birth, and phone number accurately.
• Each person may register only one account.
• You must manage your account using your own name and your own payment method.
• You must not be a resident of any country or territory where online betting is prohibited by law.

Duplicate Account Policy

If a user creates multiple accounts, all accounts will be permanently closed and balances may be forfeited. Operating multiple accounts using the same device, IP address, or payment method is strictly prohibited.

Account Security

Keep your password and login credentials strictly confidential. You must not allow anyone else to access your account. If you notice any suspicious activity on your account, notify huzy game support immediately.

Betting Rules

There are a few key rules you must follow when betting on huzy game. These rules apply equally to all users and are essential to keeping the platform running fairly.

Bet Acceptance & Cancellation Policy

• Once a bet is confirmed, it cannot be cancelled unless the event itself is cancelled.
• In the event of a technical error or incorrectly displayed odds, huzy game reserves the right to void the affected bet(s).
• If match-fixing or illegal activity is suspected, the relevant bet(s) may be suspended or voided.
• Huzy game is not responsible for any issues arising from internet disconnection during live betting.

Maximum & Minimum Bet Limits

Prohibited Activities

The following activities are strictly prohibited and will result in account suspension:

• Bonus abuse or arbitrage betting.
• Attempting to place a bet after the outcome is known (middling).
• Collecting bonuses through multiple accounts.
• Automated betting using software or bots.
• Exploiting platform vulnerabilities or bugs for unfair advantage.

Payment & Transaction Policy

Huzy game supports the most popular mobile banking methods in Bangladesh. Our payment system is fast, secure, and fully encrypted.

Deposit Policy

• Minimum deposit: ৳ 200.
• Supported methods: Mobile Pay, Nagad, Rocket.
• Deposits are typically credited to your account instantly.
• Always use the correct reference number when making a deposit.
• Depositing using another person's payment method is strictly prohibited.

Withdrawal Policy

• Minimum withdrawal: ৳500.
• Withdrawals can only be made using the same payment method that was used for the deposit.
• Withdrawals are typically processed within 1–3 business days.
• Withdrawals may be delayed if KYC verification has not been completed.
• Wagering requirements must be met before winnings from bonuses can be withdrawn.

Bonus & Promotion Terms

Huzy game regularly offers a variety of bonuses and promotions designed to enhance your betting experience. Each bonus comes with its own set of rules that must be followed.

Welcome Bonus

New members can receive a Welcome Bonus of up to 100% on their first deposit. The wagering requirement for this bonus is 10x the bonus amount. For example, a ৳ 1,000 bonus would require ৳ 10,000 in bets to be completed.

General Bonus Rules

• Each promotion must be completed within its specified time frame.
• Bets placed with bonus balance generally require minimum odds of 1.5 or higher.
• Multiple bonuses cannot be active at the same time.
• Bonuses that reach their expiry date will be cancelled automatically.
• Cashback bonuses are calculated based on net losses.

Bonus Abuse

If huzy game determines that a user is abusing the bonus system, the relevant bonuses may be voided and the account may be suspended. This includes claiming bonuses through multiple accounts, arbitrage betting, or exploiting system loopholes.

Responsible Gaming

Huzy game believes betting should be a form of entertainment — not a cause of addiction or financial hardship. That's why we actively promote responsible gaming and provide users with a range of tools to help them stay in control.

Self-Exclusion Tools

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Limit: Set a daily limit on how many hours you spend playing.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Close your account for a set period — anywhere from 6 months to permanently.
• Reality Check: Receive periodic reminders showing how long you've been playing.

Privacy & Data Security

Huzy game treats the security and privacy of your personal information as a top priority. Read our detailed Privacy Policy Read our full details on how your information is collected, used, and protected.

Data Collection

We collect information provided at registration, betting activity, device data, and platform usage data. This information is used to improve our services, prevent fraud, and meet legal obligations.

KYC Verification Process

For security and legal purposes, huzy game may conduct Know Your Customer (KYC) verification at any time. This may require you to submit a national ID, passport, or other government-issued documents.

Account Closure & Suspension Policy

Huzy game reserves the right to temporarily or permanently suspend any account without prior notice under the following circumstances.

Reasons for Account Closure

• Any violation of these Terms & Conditions.
• Evidence of fraud, deception, or illegal activity.
• Misuse of the bonus system.
• Failed KYC verification or submission of false information.
• Managing multiple accounts.
• Suspicion of money laundering or illegal transactions.

Account Closure by the User

You can request account closure at any time by contacting our support team. You may withdraw your remaining balance before the account is closed, subject to all applicable conditions being met.

Dispute Resolution Process

Huzy game is committed to resolving any disputes quickly and fairly. We have a defined dispute resolution process that applies equally to all users.

How to Submit a Complaint

1. Step One: Notify our support team via live chat or email.
2. Step Two: The support team will provide an initial response within 48 hours.
3. Step Three: For complex cases, our specialist team will complete the investigation within 5–7 business days.
4. Step Four: The final decision will be communicated in writing.

Betting Disputes

In the event of any dispute over a bet outcome, the data provided by the official data supplier will be considered final. Live scores or information from unofficial sources will not be accepted.

Changes & Updates to Terms

Huzy game reserves the right to modify, amend, or update these terms and conditions at any time. Users will be notified in advance by email of any significant changes.

Change Notifications

• Minor changes: A notice will be posted on the website.
• Major changes: Notice will be sent by email and posted on the platform, with 14 days' notice before taking effect.
• Urgent changes (legal or security-related): may take effect immediately.

Continuing to use the platform after updated terms have been published means you have agreed to the new terms. If you do not agree, you will have the option to close your account.